Frequently Asked Questions for Counseling

San Luis Obispo, CA

To schedule, Call or text (805) 602-6845

or email

Info@MindfulHeartCounselingCenter.com

These are the most Frequently Asked Questions we receive regarding therapy.

If you do not find an answer to your specific question, please feel free to call or e-mail.

We are happy to answer any question you might have regarding our services.

Do you take insurance?
We do not accept insurance at this time.

How long are the sessions?
Individual sessions are 50 minutes . Couples often choose to meet for longer sessions (75-90 minutes) which is always an option for individual and couples work.

How often will we meet?
Initially, it often works best to meet weekly or every other week to address the concerns that brought you to counseling and to offer more immediate relief. After that, we usually decrease session frequency as needed for ongoing work. We will work together to find a meeting schedule that best addresses your needs and goals.

Do you provide Online Therapy?

We are currently offering sessions in the office and online. If you have additional questions about whether or not Online Therapy is right for you, please email or call info@mindfulheartcounselingcenter.com

How long will therapy take?
It is difficult to predict the number of sessions as it depends on many different variables. Every individual and couple is unique, so the process can vary considerably. When we meet for our intake session, we will be better able to offer an idea of length of treatment. It is our goal to help clients as efficiently and swiftly as possible.

Are you welcoming and affirming to LGBTQ+ clients?

Yes, absolutely! All are welcome!

How do I make an appointment?
Appointments are made by calling or texting (805) 602-6845 or emailing info@mindfulheartcounselingcenter.com

Do you offer sessions in any other languages? Yes, we are happy to offer sessions in Spanish with our Associate Therapist Ali Castañeda.

What is the most essential factor in choosing a therapist or counselor?
Research findings have consistently shown that the most important factor in therapy outcomes is the quality of the relationship between the therapist and client. If the client feels safe with and trusts the therapist, therapy can have a much greater effect. Therefore, when choosing a therapist, you may want to ask yourself if you feel comfortable when talking to the therapist and if you trust that this therapist has the expertise and skills to help you with the issues that are of importance to you.

Will paying out of pocket guarantee my confidentiality?
Confidentiality is one of the most important components between a client and psychotherapist. Successful therapy requires a high degree of trust with highly sensitive subject matter. In general, paying out of pocket allows a higher level of confidentiality because we don't have to report your information to insurance companies. However, we are required by law to disclose confidential information if you tell us you're an imminent danger to yourself, a danger to others, or if we hear about abuse or neglect of minors, the elderly, or dependent adults.

Click here to read the Confidentiality and Privacy Policy of this Practice

What is your cancellation policy?

If you need to cancel an appointment, please notify us by phone, text or email at least 48 hours before your scheduled appointment. Because your time is specifically reserved for you, cancellations less than 48 hours in advance will result in a charge of the full session fee.